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<bpmn:definitions xmlns:bpmn="http://www.omg.org/spec/BPMN/20100524/MODEL" xmlns:bpmndi="http://www.omg.org/spec/BPMN/20100524/DI" xmlns:dc="http://www.omg.org/spec/DD/20100524/DC" xmlns:di="http://www.omg.org/spec/DD/20100524/DI" xmlns:bioc="http://bpmn.io/schema/bpmn/biocolor/1.0" xmlns:color="http://www.omg.org/spec/BPMN/non-normative/color/1.0" xmlns:zeebe="http://camunda.org/schema/zeebe/1.0" xmlns:modeler="http://camunda.org/schema/modeler/1.0" id="Definitions_1109n6v" targetNamespace="http://bpmn.io/schema/bpmn" exporter="Camunda Modeler" exporterVersion="5.41.0" modeler:executionPlatform="Camunda Cloud" modeler:executionPlatformVersion="8.8.0">
  <bpmn:collaboration id="Collaboration_0tb0392">
    <bpmn:participant id="Participant_034awx2" name="C2.N07.M01.PAI0001 – Elaborar Ação de Cobrança" processRef="Process_0f7wupj" />
    <bpmn:participant id="Participant_0svks6g" name="Realizar a gestão administrativa de cobrança" processRef="Process_1akns2e" />
    <bpmn:participant id="Participant_1huyeo8" name="Preparar a documentação para ajuizamento da Ação de Cobrança" processRef="Process_0sb5efl" />
    <bpmn:participant id="Participant_1qpbl1d" name="Realizar o acompanhamento das ações" processRef="Process_1euyax3" />
    <bpmn:messageFlow id="Flow_0jdf4mt" sourceRef="Activity_1oh8kbp" targetRef="Participant_0svks6g" />
    <bpmn:messageFlow id="Flow_0y7kqev" sourceRef="Participant_0svks6g" targetRef="Event_08rd0on" />
    <bpmn:messageFlow id="Flow_1g7ftra" sourceRef="Participant_1huyeo8" targetRef="StartEvent_1" />
    <bpmn:messageFlow id="Flow_1ghlhsh" sourceRef="Event_100w589" targetRef="Participant_1qpbl1d" />
    <bpmn:textAnnotation id="TextAnnotation_0p88w3l">
      <bpmn:text>Contas 
informações da tratativas do usuário (notificação, ajustes de contas, acordos de pagamento, parcelamento.</bpmn:text>
    </bpmn:textAnnotation>
    <bpmn:group id="Group_1n95kdc" />
    <bpmn:textAnnotation id="TextAnnotation_0831uil">
      <bpmn:text>Ponto sensível para extrair do sistema:
a) Confrontar as informações do CPF, vinculado a conta para que não haja risco de homônimo.
b) Contas que não possuem questionamentos por serem a média histórica do imóvel 
c) A notificação do débito para justificar somente a aplicação de multa no percentual de 2% (essa notificação tem que ter uma resposta de sua efetividade, alguém tem que ter recebido, por e-mail, mensagem ou pessoalmente), não precisa notificar para cobrança do valor principal.
d) Viabilizar aos escritórios nos casos de contas não pagas que não são passíveis de questionamentos um envio imediato para cobrança.</bpmn:text>
    </bpmn:textAnnotation>
    <bpmn:association id="Association_0tb3s6d" associationDirection="None" sourceRef="Group_1n95kdc" targetRef="TextAnnotation_0831uil" />
    <bpmn:textAnnotation id="TextAnnotation_0yujf68">
      <bpmn:text>O que o sistema pode dar: 
a) As informações do BI para regionalizar os locais que possuem o maior índice de inadimplência sem existir contas fora da média. 
b) Verificar os grandes consumidores que não possuem questionamento de contas. (para início de cobrança)
c) Provocar nos escritórios a análise das contas que superarem a média tolerável.</bpmn:text>
    </bpmn:textAnnotation>
    <bpmn:association id="Association_1e3civy" associationDirection="None" sourceRef="Group_1n95kdc" targetRef="TextAnnotation_0yujf68" />
    <bpmn:textAnnotation id="TextAnnotation_1yptms8">
      <bpmn:text>BI 
GCOM
GPJ - fins financeiro</bpmn:text>
    </bpmn:textAnnotation>
    <bpmn:association id="Association_030n50e" associationDirection="None" sourceRef="Group_1n95kdc" targetRef="TextAnnotation_1yptms8" />
    <bpmn:association id="Association_1g37hfi" associationDirection="None" sourceRef="Activity_15edqwk" targetRef="TextAnnotation_0p88w3l" />
  </bpmn:collaboration>
  <bpmn:process id="Process_0f7wupj" isExecutable="true">
    <bpmn:exclusiveGateway id="Gateway_01njtrt">
      <bpmn:incoming>Flow_0udx4c1</bpmn:incoming>
      <bpmn:outgoing>Flow_02swa9f</bpmn:outgoing>
      <bpmn:outgoing>Flow_1tqqpen</bpmn:outgoing>
    </bpmn:exclusiveGateway>
    <bpmn:intermediateCatchEvent id="Event_08rd0on" name="Esclarecimentos prestados">
      <bpmn:incoming>Flow_1lb4bmr</bpmn:incoming>
      <bpmn:outgoing>Flow_0c3wjzw</bpmn:outgoing>
      <bpmn:messageEventDefinition id="MessageEventDefinition_05endfk" />
    </bpmn:intermediateCatchEvent>
    <bpmn:dataObjectReference id="DataObjectReference_0gr8rww" name="Word" dataObjectRef="DataObject_10oloru" />
    <bpmn:dataObject id="DataObject_10oloru" />
    <bpmn:dataObjectReference id="DataObjectReference_0tkpjpp" name="Mala direta" dataObjectRef="DataObject_1g8xyuj" />
    <bpmn:dataObject id="DataObject_1g8xyuj" />
    <bpmn:dataStoreReference id="DataStoreReference_0zacjvs" name="ERP - Documentos" />
    <bpmn:dataStoreReference id="DataStoreReference_0vbsrpj" name="PJE" />
    <bpmn:dataStoreReference id="DataStoreReference_1dbe2cs" name="PJE" />
    <bpmn:dataStoreReference id="DataStoreReference_11xir9e" name="ERP - Documentos" />
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      <bpmn:outgoing>Flow_13g12bi</bpmn:outgoing>
      <bpmn:messageEventDefinition id="MessageEventDefinition_0pzxodq" />
    </bpmn:startEvent>
    <bpmn:sequenceFlow id="Flow_13g12bi" sourceRef="StartEvent_1" targetRef="Activity_1tib1ec" />
    <bpmn:sequenceFlow id="Flow_0udx4c1" sourceRef="Activity_1tib1ec" targetRef="Gateway_01njtrt" />
    <bpmn:sequenceFlow id="Flow_02swa9f" name="Não há divergência na documentação" sourceRef="Gateway_01njtrt" targetRef="Activity_15edqwk" />
    <bpmn:sequenceFlow id="Flow_1tqqpen" name="Há divergência na documentação" sourceRef="Gateway_01njtrt" targetRef="Activity_0vria22" />
    <bpmn:sequenceFlow id="Flow_0iml66a" sourceRef="Activity_0vria22" targetRef="Activity_1oh8kbp" />
    <bpmn:sequenceFlow id="Flow_1lb4bmr" sourceRef="Activity_1oh8kbp" targetRef="Event_08rd0on" />
    <bpmn:sequenceFlow id="Flow_0c3wjzw" sourceRef="Event_08rd0on" targetRef="Activity_15edqwk" />
    <bpmn:sequenceFlow id="Flow_00bxt2o" sourceRef="Activity_15edqwk" targetRef="Activity_1k1plmz" />
    <bpmn:sequenceFlow id="Flow_007bt9x" sourceRef="Activity_1k1plmz" targetRef="Activity_1xjsr7r" />
    <bpmn:sequenceFlow id="Flow_1c7p34x" sourceRef="Activity_1xjsr7r" targetRef="Event_100w589" />
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      <bpmn:messageEventDefinition id="MessageEventDefinition_1x289di" />
    </bpmn:endEvent>
    <bpmn:dataStoreReference id="DataStoreReference_108df8e" name="ERP - Documentos" />
    <bpmn:dataStoreReference id="DataStoreReference_1trc97i" name="ERP - Comercial" />
    <bpmn:userTask id="Activity_1tib1ec" name="1.Analisar a documentação encaminhada">
      <bpmn:extensionElements>
        <zeebe:userTask />
      </bpmn:extensionElements>
      <bpmn:incoming>Flow_13g12bi</bpmn:incoming>
      <bpmn:outgoing>Flow_0udx4c1</bpmn:outgoing>
      <bpmn:dataOutputAssociation id="DataOutputAssociation_0m99bje">
        <bpmn:targetRef>DataStoreReference_108df8e</bpmn:targetRef>
      </bpmn:dataOutputAssociation>
      <bpmn:dataOutputAssociation id="DataOutputAssociation_179pdsu">
        <bpmn:targetRef>DataStoreReference_1trc97i</bpmn:targetRef>
      </bpmn:dataOutputAssociation>
    </bpmn:userTask>
    <bpmn:userTask id="Activity_0vria22" name="2.Elaborar um despacho com a exposição de motivos">
      <bpmn:extensionElements>
        <zeebe:userTask />
      </bpmn:extensionElements>
      <bpmn:incoming>Flow_1tqqpen</bpmn:incoming>
      <bpmn:outgoing>Flow_0iml66a</bpmn:outgoing>
      <bpmn:dataOutputAssociation id="DataOutputAssociation_1cbyget">
        <bpmn:targetRef>DataStoreReference_11xir9e</bpmn:targetRef>
      </bpmn:dataOutputAssociation>
    </bpmn:userTask>
    <bpmn:userTask id="Activity_1oh8kbp" name="3.Restituir o processo para área comercial">
      <bpmn:extensionElements>
        <zeebe:userTask />
      </bpmn:extensionElements>
      <bpmn:incoming>Flow_0iml66a</bpmn:incoming>
      <bpmn:outgoing>Flow_1lb4bmr</bpmn:outgoing>
      <bpmn:dataOutputAssociation id="DataOutputAssociation_16vzel6">
        <bpmn:targetRef>DataStoreReference_0zacjvs</bpmn:targetRef>
      </bpmn:dataOutputAssociation>
    </bpmn:userTask>
    <bpmn:manualTask id="Activity_15edqwk" name="4.Elaborar a petição inicial">
      <bpmn:incoming>Flow_02swa9f</bpmn:incoming>
      <bpmn:incoming>Flow_0c3wjzw</bpmn:incoming>
      <bpmn:outgoing>Flow_00bxt2o</bpmn:outgoing>
      <bpmn:dataOutputAssociation id="DataOutputAssociation_0d8a2b6">
        <bpmn:targetRef>DataObjectReference_0gr8rww</bpmn:targetRef>
      </bpmn:dataOutputAssociation>
      <bpmn:dataOutputAssociation id="DataOutputAssociation_01qxukh">
        <bpmn:targetRef>DataObjectReference_0tkpjpp</bpmn:targetRef>
      </bpmn:dataOutputAssociation>
    </bpmn:manualTask>
    <bpmn:userTask id="Activity_1k1plmz" name="5.Juntar petição no PJE para distribuição">
      <bpmn:extensionElements>
        <zeebe:userTask />
      </bpmn:extensionElements>
      <bpmn:incoming>Flow_00bxt2o</bpmn:incoming>
      <bpmn:outgoing>Flow_007bt9x</bpmn:outgoing>
      <bpmn:dataOutputAssociation id="DataOutputAssociation_0p42gwy">
        <bpmn:targetRef>DataStoreReference_0vbsrpj</bpmn:targetRef>
      </bpmn:dataOutputAssociation>
    </bpmn:userTask>
    <bpmn:userTask id="Activity_1xjsr7r" name="6.Realizar a distribuição da petição inicial">
      <bpmn:extensionElements>
        <zeebe:userTask />
      </bpmn:extensionElements>
      <bpmn:incoming>Flow_007bt9x</bpmn:incoming>
      <bpmn:outgoing>Flow_1c7p34x</bpmn:outgoing>
      <bpmn:dataOutputAssociation id="DataOutputAssociation_18vowc1">
        <bpmn:targetRef>DataStoreReference_1dbe2cs</bpmn:targetRef>
      </bpmn:dataOutputAssociation>
    </bpmn:userTask>
  </bpmn:process>
  <bpmn:process id="Process_1akns2e" isExecutable="false" />
  <bpmn:process id="Process_0sb5efl" isExecutable="false" />
  <bpmn:process id="Process_1euyax3" isExecutable="false" />
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    <bpmndi:BPMNPlane id="BPMNPlane_1" bpmnElement="Collaboration_0tb0392">
      <bpmndi:BPMNShape id="Participant_034awx2_di" bpmnElement="Participant_034awx2" isHorizontal="true">
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        <bpmndi:BPMNLabel />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="Gateway_01njtrt_di" bpmnElement="Gateway_01njtrt" isMarkerVisible="true">
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      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="Event_0kwyn7w_di" bpmnElement="Event_08rd0on">
        <dc:Bounds x="1042" y="822" width="36" height="36" />
        <bpmndi:BPMNLabel>
          <dc:Bounds x="1019" y="792" width="82" height="27" />
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      <bpmndi:BPMNShape id="DataObjectReference_0gr8rww_di" bpmnElement="DataObjectReference_0gr8rww">
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        <bpmndi:BPMNLabel>
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      <bpmndi:BPMNShape id="DataStoreReference_0vbsrpj_di" bpmnElement="DataStoreReference_0vbsrpj">
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      <bpmndi:BPMNShape id="DataStoreReference_11xir9e_di" bpmnElement="DataStoreReference_11xir9e">
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      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="Event_0vzblrb_di" bpmnElement="StartEvent_1">
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      <bpmndi:BPMNShape id="Event_0to8zry_di" bpmnElement="Event_100w589">
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      <bpmndi:BPMNShape id="Activity_16tv79h_di" bpmnElement="Activity_1tib1ec">
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      <bpmndi:BPMNShape id="Activity_1yz7fcl_di" bpmnElement="Activity_0vria22">
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      <bpmndi:BPMNShape id="Activity_1oqqpxp_di" bpmnElement="Activity_1xjsr7r">
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      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="DataOutputAssociation_16vzel6_di" bpmnElement="DataOutputAssociation_16vzel6">
        <di:waypoint x="962" y="880" />
        <di:waypoint x="974" y="895" />
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="DataOutputAssociation_0d8a2b6_di" bpmnElement="DataOutputAssociation_0d8a2b6">
        <di:waypoint x="1258" y="760" />
        <di:waypoint x="1254" y="775" />
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="DataOutputAssociation_01qxukh_di" bpmnElement="DataOutputAssociation_01qxukh">
        <di:waypoint x="1285" y="760" />
        <di:waypoint x="1291" y="775" />
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="DataOutputAssociation_0p42gwy_di" bpmnElement="DataOutputAssociation_0p42gwy">
        <di:waypoint x="1510" y="760" />
        <di:waypoint x="1510" y="775" />
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="DataOutputAssociation_18vowc1_di" bpmnElement="DataOutputAssociation_18vowc1">
        <di:waypoint x="1670" y="760" />
        <di:waypoint x="1670" y="775" />
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="Flow_0jdf4mt_di" bpmnElement="Flow_0jdf4mt">
        <di:waypoint x="930" y="880" />
        <di:waypoint x="930" y="1190" />
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="Flow_0y7kqev_di" bpmnElement="Flow_0y7kqev">
        <di:waypoint x="1060" y="1190" />
        <di:waypoint x="1060" y="858" />
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="Flow_1g7ftra_di" bpmnElement="Flow_1g7ftra">
        <di:waypoint x="250" y="330" />
        <di:waypoint x="250" y="720" />
        <di:waypoint x="292" y="720" />
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="Flow_1ghlhsh_di" bpmnElement="Flow_1ghlhsh">
        <di:waypoint x="1798" y="720" />
        <di:waypoint x="1850" y="720" />
        <di:waypoint x="1850" y="1190" />
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="Association_1e3civy_di" bpmnElement="Association_1e3civy">
        <di:waypoint x="1385" y="640" />
        <di:waypoint x="1480" y="590" />
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="Association_030n50e_di" bpmnElement="Association_030n50e">
        <di:waypoint x="1195" y="629" />
        <di:waypoint x="1150" y="600" />
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="Association_1g37hfi_di" bpmnElement="Association_1g37hfi">
        <di:waypoint x="1270" y="680" />
        <di:waypoint x="1268" y="629" />
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNShape id="TextAnnotation_0831uil_di" bpmnElement="TextAnnotation_0831uil">
        <dc:Bounds x="1150" y="900" width="385" height="190" />
        <bpmndi:BPMNLabel />
      </bpmndi:BPMNShape>
    </bpmndi:BPMNPlane>
  </bpmndi:BPMNDiagram>
</bpmn:definitions>
