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			&lt;td valign="top" width="28%" style="width:28%;padding:1.2pt 6.6pt 1.2pt 6.6pt;background-color:#C6D9F0;border-top:1pt #000000 solid;border-right:1pt #000000 solid;border-bottom:1pt #000000 solid;border-left:1pt #000000 solid;"&gt;&lt;p style="text-align:left;text-indent:0pt;margin:0pt 0pt 0pt 0pt;background-color:#C6D9F0;"&gt;&lt;span style="color:#000000;background-color:#C6D9F0;font-family:Calibri;font-size:12pt;font-weight:bold;font-style:normal;"&gt;Sa&amp;iacute;da (s)&lt;/span&gt;&lt;/p&gt;&lt;/td&gt;&lt;td valign="top" width="71%" style="width:71%;padding:1.2pt 6.6pt 1.2pt 6.6pt;border-top:1pt #000000 solid;border-right:1pt #000000 solid;border-bottom:1pt #000000 solid;border-left:1pt #000000 solid;"&gt;&lt;p style="text-align:left;text-indent:0pt;margin:0pt 0pt 0pt 0pt;"&gt;&lt;span style="color:#000000;background-color:transparent;font-family:Calibri;font-size:12pt;font-weight:normal;font-style:normal;"&gt;Informa&amp;ccedil;&amp;atilde;o gerada pelo hist&amp;oacute;rico do usu&amp;aacute;rio repassada &lt;/span&gt;&lt;/p&gt;&lt;/td&gt;&lt;/tr&gt;
		&lt;tr style="height:26.25pt;"&gt;
			&lt;td valign="top" width="28%" style="width:28%;padding:1.2pt 6.6pt 1.2pt 6.6pt;background-color:#C6D9F0;border-top:1pt #000000 solid;border-right:1pt #000000 solid;border-bottom:1pt #000000 solid;border-left:1pt #000000 solid;"&gt;&lt;p style="text-align:left;text-indent:0pt;margin:0pt 0pt 0pt 0pt;background-color:#C6D9F0;"&gt;&lt;span style="color:#000000;background-color:#C6D9F0;font-family:Calibri;font-size:12pt;font-weight:bold;font-style:normal;"&gt;Perfil de atua&amp;ccedil;&amp;atilde;o / usu&amp;aacute;rio&lt;/span&gt;&lt;/p&gt;&lt;/td&gt;&lt;td valign="top" width="71%" style="width:71%;padding:1.2pt 6.6pt 1.2pt 6.6pt;border-top:1pt #000000 solid;border-right:1pt #000000 solid;border-bottom:1pt #000000 solid;border-left:1pt #000000 solid;"&gt;&lt;p style="text-align:left;text-indent:0pt;margin:0pt 0pt 0pt 0pt;"&gt;&lt;span style="color:#000000;background-color:transparent;font-family:Calibri;font-size:12pt;font-weight:normal;font-style:normal;"&gt;&amp;nbsp;(Agente de Suporte, Gerente)&lt;/span&gt;&lt;/p&gt;&lt;/td&gt;&lt;/tr&gt;
		&lt;tr style="height:26.25pt;"&gt;
			&lt;td valign="top" width="28%" style="width:28%;padding:1.2pt 6.6pt 1.2pt 6.6pt;background-color:#C6D9F0;border-top:1pt #000000 solid;border-right:1pt #000000 solid;border-bottom:1pt #000000 solid;border-left:1pt #000000 solid;"&gt;&lt;p style="text-align:left;text-indent:0pt;margin:0pt 0pt 0pt 0pt;background-color:#C6D9F0;"&gt;&lt;span style="color:#000000;background-color:#C6D9F0;font-family:Calibri;font-size:12pt;font-weight:bold;font-style:normal;"&gt;Sistema&lt;/span&gt;&lt;/p&gt;&lt;/td&gt;&lt;td valign="top" width="71%" style="width:71%;padding:1.2pt 6.6pt 1.2pt 6.6pt;border-top:1pt #000000 solid;border-right:1pt #000000 solid;border-bottom:1pt #000000 solid;border-left:1pt #000000 solid;"&gt;&lt;p style="text-align:left;text-indent:0pt;margin:0pt 0pt 0pt 0pt;"&gt;&lt;span style="color:#000000;background-color:transparent;font-family:Calibri;font-size:12pt;font-weight:normal;font-style:normal;"&gt;GCOM&lt;/span&gt;&lt;/p&gt;&lt;/td&gt;&lt;/tr&gt;
		&lt;tr style="height:26.25pt;"&gt;
			&lt;td valign="top" width="28%" style="width:28%;padding:1.2pt 6.6pt 1.2pt 6.6pt;background-color:#C6D9F0;border-top:1pt #000000 solid;border-right:1pt #000000 solid;border-bottom:1pt #000000 solid;border-left:1pt #000000 solid;"&gt;&lt;p style="text-align:left;text-indent:0pt;margin:0pt 0pt 0pt 0pt;background-color:#C6D9F0;"&gt;&lt;span style="color:#000000;background-color:#C6D9F0;font-family:Calibri;font-size:12pt;font-weight:bold;font-style:normal;"&gt;Regra de Neg&amp;oacute;cio&lt;/span&gt;&lt;/p&gt;&lt;/td&gt;&lt;td valign="top" width="71%" style="width:71%;padding:1.2pt 6.6pt 1.2pt 6.6pt;border-top:1pt #000000 solid;border-right:1pt #000000 solid;border-bottom:1pt #000000 solid;border-left:1pt #000000 solid;"&gt;&lt;p style="text-align:left;text-indent:0pt;margin:0pt 0pt 0pt 0pt;"&gt;&lt;span style="color:#000000;background-color:transparent;font-family:Calibri;font-size:12pt;font-weight:normal;font-style:normal;"&gt;&amp;nbsp;N/A&lt;/span&gt;&lt;/p&gt;&lt;/td&gt;&lt;/tr&gt;
		&lt;tr style="height:26.25pt;"&gt;
			&lt;td valign="top" width="28%" style="width:28%;padding:1.2pt 6.6pt 1.2pt 6.6pt;background-color:#C6D9F0;border-top:1pt #000000 solid;border-right:1pt #000000 solid;border-bottom:1pt #000000 solid;border-left:1pt #000000 solid;"&gt;&lt;p style="text-align:left;text-indent:0pt;margin:0pt 0pt 0pt 0pt;background-color:#C6D9F0;"&gt;&lt;span style="color:#000000;background-color:#C6D9F0;font-family:Calibri;font-size:12pt;font-weight:bold;font-style:normal;"&gt;&amp;nbsp;Observa&amp;ccedil;&amp;otilde;es&lt;/span&gt;&lt;/p&gt;&lt;p style="text-align:left;text-indent:0pt;margin:0pt 0pt 0pt 0pt;background-color:#C6D9F0;"&gt;&lt;span style="color:#000000;background-color:#C6D9F0;font-family:Calibri;font-size:12pt;font-weight:bold;font-style:normal;"&gt;(Ponto de Melhoria)&lt;/span&gt;&lt;/p&gt;&lt;/td&gt;&lt;td valign="top" width="71%" style="width:71%;padding:1.2pt 6.6pt 1.2pt 6.6pt;border-top:1pt #000000 solid;border-right:1pt #000000 solid;border-bottom:1pt #000000 solid;border-left:1pt #000000 solid;"&gt;&lt;p style="text-align:left;text-indent:0pt;margin:0pt 0pt 0pt 0pt;"&gt;&lt;span style="color:#000000;background-color:transparent;font-family:Calibri;font-size:12pt;font-weight:normal;font-style:normal;"&gt;&amp;nbsp;N/A&lt;/span&gt;&lt;/p&gt;&lt;/td&gt;&lt;/tr&gt;
	&lt;/table&gt;
	&lt;p style="text-align:left;text-indent:0pt;margin:0pt 0pt 0pt 0pt;"&gt;&lt;span style="color:#000000;background-color:transparent;font-family:Calibri;font-size:12pt;font-weight:normal;font-style:normal;"&gt;&amp;nbsp;&lt;/span&gt;&lt;/p&gt;</documentation>
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		&lt;tr style="height:23.25pt;"&gt;
			&lt;td valign="top" width="28%" style="width:28%;padding:1.2pt 6.6pt 1.2pt 6.6pt;background-color:#C6D9F0;border-top:1pt #000000 solid;border-right:1pt #000000 solid;border-bottom:1pt #000000 solid;border-left:1pt #000000 solid;"&gt;&lt;p style="text-align:left;text-indent:0pt;margin:0pt 0pt 0pt 0pt;background-color:#C6D9F0;"&gt;&lt;span style="color:#000000;background-color:transparent;font-family:Calibri;font-size:12pt;font-weight:bold;font-style:normal;"&gt;Entrada (s)&lt;/span&gt;&lt;/p&gt;&lt;/td&gt;&lt;td valign="top" width="71%" style="width:71%;padding:1.2pt 6.6pt 1.2pt 6.6pt;border-top:1pt #000000 solid;border-right:1pt #000000 solid;border-bottom:1pt #000000 solid;border-left:1pt #000000 solid;"&gt;&lt;p style="text-align:left;text-indent:0pt;margin:0pt 0pt 0pt 0pt;"&gt;&lt;span style="color:#000000;background-color:transparent;font-family:Calibri;font-size:12pt;font-weight:normal;font-style:normal;"&gt;Informa&amp;ccedil;&amp;atilde;o gerada pelo hist&amp;oacute;rico do usu&amp;aacute;rio repassada &lt;/span&gt;&lt;/p&gt;&lt;/td&gt;&lt;/tr&gt;
		&lt;tr style="height:27pt;"&gt;
			&lt;td valign="top" width="28%" style="width:28%;padding:1.2pt 6.6pt 1.2pt 6.6pt;background-color:#C6D9F0;border-top:1pt #000000 solid;border-right:1pt #000000 solid;border-bottom:1pt #000000 solid;border-left:1pt #000000 solid;"&gt;&lt;p style="text-align:left;text-indent:0pt;margin:0pt 0pt 0pt 0pt;background-color:#C6D9F0;"&gt;&lt;span style="color:#000000;background-color:#C6D9F0;font-family:Calibri;font-size:12pt;font-weight:bold;font-style:normal;"&gt;Descri&amp;ccedil;&amp;atilde;o&lt;/span&gt;&lt;/p&gt;&lt;/td&gt;&lt;td valign="top" width="71%" style="width:71%;padding:1.2pt 6.6pt 1.2pt 6.6pt;border-top:1pt #000000 solid;border-right:1pt #000000 solid;border-bottom:1pt #000000 solid;border-left:1pt #000000 solid;"&gt;&lt;p style="text-align:justify;text-indent:0pt;margin:0pt 0pt 0pt 0pt;"&gt;&lt;span style="color:#000000;background-color:transparent;font-family:Calibri;font-size:12pt;font-weight:normal;font-style:normal;"&gt;Caso de necessidade de atendimento adicional, classificar as provid&amp;ecirc;ncias necess&amp;aacute;rias &lt;/span&gt;&lt;/p&gt;&lt;p style="text-align:justify;text-indent:0pt;margin:0pt 0pt 0pt 0pt;"&gt;&lt;span style="color:#000000;background-color:transparent;font-family:Calibri;font-size:12pt;font-weight:normal;font-style:normal;"&gt;Podem se enquandrar,mas n&amp;atilde;o se restringem:&lt;/span&gt;&lt;/p&gt;&lt;p style="text-align:left;text-indent:0pt;margin:0pt 0pt 0pt 0pt;"&gt;&lt;span style="color:#000000;background-color:transparent;font-family:Calibri;font-size:12pt;font-weight:normal;font-style:normal;"&gt;-vazamento interno;&lt;/span&gt;&lt;/p&gt;&lt;p style="text-align:left;text-indent:0pt;margin:0pt 0pt 0pt 0pt;"&gt;&lt;span style="color:#000000;background-color:transparent;font-family:Calibri;font-size:12pt;font-weight:normal;font-style:normal;"&gt;-conta com impedimento de leitura;&lt;/span&gt;&lt;/p&gt;&lt;p style="text-align:left;text-indent:0pt;margin:0pt 0pt 0pt 0pt;"&gt;&lt;span style="color:#000000;background-color:transparent;font-family:Calibri;font-size:12pt;font-weight:normal;font-style:normal;"&gt;-erro de leitura;&lt;/span&gt;&lt;/p&gt;&lt;p style="text-align:left;text-indent:0pt;margin:0pt 0pt 0pt 0pt;"&gt;&lt;span style="color:#000000;background-color:transparent;font-family:Calibri;font-size:12pt;font-weight:normal;font-style:normal;"&gt;-vazamento do cavalete(apos o hidrometro);&lt;/span&gt;&lt;/p&gt;&lt;p style="text-align:left;text-indent:0pt;margin:0pt 0pt 0pt 0pt;"&gt;&lt;span style="color:#000000;background-color:transparent;font-family:Calibri;font-size:12pt;font-weight:normal;font-style:normal;"&gt;-falha ou defeito no hidrometro;&lt;/span&gt;&lt;/p&gt;&lt;p style="text-align:justify;text-indent:0pt;margin:0pt 0pt 0pt 0pt;"&gt;&lt;span style="color:#000000;background-color:transparent;font-family:Calibri;font-size:12pt;font-weight:normal;font-style:normal;"&gt;&amp;nbsp;&lt;/span&gt;&lt;/p&gt;&lt;/td&gt;&lt;/tr&gt;
		&lt;tr style="height:26.25pt;"&gt;
			&lt;td valign="top" width="28%" style="width:28%;padding:1.2pt 6.6pt 1.2pt 6.6pt;background-color:#C6D9F0;border-top:1pt #000000 solid;border-right:1pt #000000 solid;border-bottom:1pt #000000 solid;border-left:1pt #000000 solid;"&gt;&lt;p style="text-align:left;text-indent:0pt;margin:0pt 0pt 0pt 0pt;background-color:#C6D9F0;"&gt;&lt;span style="color:#000000;background-color:#C6D9F0;font-family:Calibri;font-size:12pt;font-weight:bold;font-style:normal;"&gt;Sa&amp;iacute;da (s)&lt;/span&gt;&lt;/p&gt;&lt;/td&gt;&lt;td valign="top" width="71%" style="width:71%;padding:1.2pt 6.6pt 1.2pt 6.6pt;border-top:1pt #000000 solid;border-right:1pt #000000 solid;border-bottom:1pt #000000 solid;border-left:1pt #000000 solid;"&gt;&lt;p style="text-align:left;text-indent:0pt;margin:0pt 0pt 0pt 0pt;"&gt;&lt;span style="color:#000000;background-color:transparent;font-family:Calibri;font-size:12pt;font-weight:normal;font-style:normal;"&gt;Providencia classificada &lt;/span&gt;&lt;/p&gt;&lt;/td&gt;&lt;/tr&gt;
		&lt;tr style="height:26.25pt;"&gt;
			&lt;td valign="top" width="28%" style="width:28%;padding:1.2pt 6.6pt 1.2pt 6.6pt;background-color:#C6D9F0;border-top:1pt #000000 solid;border-right:1pt #000000 solid;border-bottom:1pt #000000 solid;border-left:1pt #000000 solid;"&gt;&lt;p style="text-align:left;text-indent:0pt;margin:0pt 0pt 0pt 0pt;background-color:#C6D9F0;"&gt;&lt;span style="color:#000000;background-color:#C6D9F0;font-family:Calibri;font-size:12pt;font-weight:bold;font-style:normal;"&gt;Perfil de atua&amp;ccedil;&amp;atilde;o / usu&amp;aacute;rio&lt;/span&gt;&lt;/p&gt;&lt;/td&gt;&lt;td valign="top" width="71%" style="width:71%;padding:1.2pt 6.6pt 1.2pt 6.6pt;border-top:1pt #000000 solid;border-right:1pt #000000 solid;border-bottom:1pt #000000 solid;border-left:1pt #000000 solid;"&gt;&lt;p style="text-align:left;text-indent:0pt;margin:0pt 0pt 0pt 0pt;"&gt;&lt;span style="color:#000000;background-color:transparent;font-family:Calibri;font-size:12pt;font-weight:normal;font-style:normal;"&gt;&amp;nbsp;(Agente de Suporte, Gerente)&lt;/span&gt;&lt;/p&gt;&lt;/td&gt;&lt;/tr&gt;
		&lt;tr style="height:26.25pt;"&gt;
			&lt;td valign="top" width="28%" style="width:28%;padding:1.2pt 6.6pt 1.2pt 6.6pt;background-color:#C6D9F0;border-top:1pt #000000 solid;border-right:1pt #000000 solid;border-bottom:1pt #000000 solid;border-left:1pt #000000 solid;"&gt;&lt;p style="text-align:left;text-indent:0pt;margin:0pt 0pt 0pt 0pt;background-color:#C6D9F0;"&gt;&lt;span style="color:#000000;background-color:#C6D9F0;font-family:Calibri;font-size:12pt;font-weight:bold;font-style:normal;"&gt;Sistema&lt;/span&gt;&lt;/p&gt;&lt;/td&gt;&lt;td valign="top" width="71%" style="width:71%;padding:1.2pt 6.6pt 1.2pt 6.6pt;border-top:1pt #000000 solid;border-right:1pt #000000 solid;border-bottom:1pt #000000 solid;border-left:1pt #000000 solid;"&gt;&lt;p style="text-align:left;text-indent:0pt;margin:0pt 0pt 0pt 0pt;"&gt;&lt;span style="color:#000000;background-color:transparent;font-family:Calibri;font-size:12pt;font-weight:normal;font-style:normal;"&gt;GCOM&lt;/span&gt;&lt;/p&gt;&lt;/td&gt;&lt;/tr&gt;
		&lt;tr style="height:26.25pt;"&gt;
			&lt;td valign="top" width="28%" style="width:28%;padding:1.2pt 6.6pt 1.2pt 6.6pt;background-color:#C6D9F0;border-top:1pt #000000 solid;border-right:1pt #000000 solid;border-bottom:1pt #000000 solid;border-left:1pt #000000 solid;"&gt;&lt;p style="text-align:left;text-indent:0pt;margin:0pt 0pt 0pt 0pt;background-color:#C6D9F0;"&gt;&lt;span style="color:#000000;background-color:#C6D9F0;font-family:Calibri;font-size:12pt;font-weight:bold;font-style:normal;"&gt;Regra de Neg&amp;oacute;cio&lt;/span&gt;&lt;/p&gt;&lt;/td&gt;&lt;td valign="top" width="71%" style="width:71%;padding:1.2pt 6.6pt 1.2pt 6.6pt;border-top:1pt #000000 solid;border-right:1pt #000000 solid;border-bottom:1pt #000000 solid;border-left:1pt #000000 solid;"&gt;&lt;p style="text-align:left;text-indent:0pt;margin:0pt 0pt 0pt 0pt;"&gt;&lt;span style="color:#000000;background-color:transparent;font-family:Calibri;font-size:12pt;font-weight:normal;font-style:normal;"&gt;&amp;nbsp;N/A&lt;/span&gt;&lt;/p&gt;&lt;/td&gt;&lt;/tr&gt;
		&lt;tr style="height:26.25pt;"&gt;
			&lt;td valign="top" width="28%" style="width:28%;padding:1.2pt 6.6pt 1.2pt 6.6pt;background-color:#C6D9F0;border-top:1pt #000000 solid;border-right:1pt #000000 solid;border-bottom:1pt #000000 solid;border-left:1pt #000000 solid;"&gt;&lt;p style="text-align:left;text-indent:0pt;margin:0pt 0pt 0pt 0pt;background-color:#C6D9F0;"&gt;&lt;span style="color:#000000;background-color:#C6D9F0;font-family:Calibri;font-size:12pt;font-weight:bold;font-style:normal;"&gt;&amp;nbsp;Observa&amp;ccedil;&amp;otilde;es&lt;/span&gt;&lt;/p&gt;&lt;p style="text-align:left;text-indent:0pt;margin:0pt 0pt 0pt 0pt;background-color:#C6D9F0;"&gt;&lt;span style="color:#000000;background-color:#C6D9F0;font-family:Calibri;font-size:12pt;font-weight:bold;font-style:normal;"&gt;(Ponto de Melhoria)&lt;/span&gt;&lt;/p&gt;&lt;/td&gt;&lt;td valign="top" width="71%" style="width:71%;padding:1.2pt 6.6pt 1.2pt 6.6pt;border-top:1pt #000000 solid;border-right:1pt #000000 solid;border-bottom:1pt #000000 solid;border-left:1pt #000000 solid;"&gt;&lt;p style="text-align:left;text-indent:0pt;margin:0pt 0pt 0pt 0pt;"&gt;&lt;span style="color:#000000;background-color:transparent;font-family:Calibri;font-size:12pt;font-weight:normal;font-style:normal;"&gt;&amp;nbsp;N/A&lt;/span&gt;&lt;/p&gt;&lt;/td&gt;&lt;/tr&gt;
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		&lt;tr style="height:23.25pt;"&gt;
			&lt;td valign="top" width="28%" style="width:28%;padding:1.2pt 6.6pt 1.2pt 6.6pt;background-color:#C6D9F0;border-top:1pt #000000 solid;border-right:1pt #000000 solid;border-bottom:1pt #000000 solid;border-left:1pt #000000 solid;"&gt;&lt;p style="text-align:left;text-indent:0pt;margin:0pt 0pt 0pt 0pt;background-color:#C6D9F0;"&gt;&lt;span style="color:#000000;background-color:transparent;font-family:Calibri;font-size:12pt;font-weight:bold;font-style:normal;"&gt;Entrada (s)&lt;/span&gt;&lt;/p&gt;&lt;/td&gt;&lt;td valign="top" width="71%" style="width:71%;padding:1.2pt 6.6pt 1.2pt 6.6pt;border-top:1pt #000000 solid;border-right:1pt #000000 solid;border-bottom:1pt #000000 solid;border-left:1pt #000000 solid;"&gt;&lt;p style="text-align:left;text-indent:0pt;margin:0pt 0pt 0pt 0pt;"&gt;&lt;span style="color:#000000;background-color:transparent;font-family:Calibri;font-size:12pt;font-weight:normal;font-style:normal;"&gt;Provid&amp;ecirc;ncia classificada&lt;/span&gt;&lt;/p&gt;&lt;/td&gt;&lt;/tr&gt;
		&lt;tr style="height:27pt;"&gt;
			&lt;td valign="top" width="28%" style="width:28%;padding:1.2pt 6.6pt 1.2pt 6.6pt;background-color:#C6D9F0;border-top:1pt #000000 solid;border-right:1pt #000000 solid;border-bottom:1pt #000000 solid;border-left:1pt #000000 solid;"&gt;&lt;p style="text-align:left;text-indent:0pt;margin:0pt 0pt 0pt 0pt;background-color:#C6D9F0;"&gt;&lt;span style="color:#000000;background-color:#C6D9F0;font-family:Calibri;font-size:12pt;font-weight:bold;font-style:normal;"&gt;Descri&amp;ccedil;&amp;atilde;o&lt;/span&gt;&lt;/p&gt;&lt;/td&gt;&lt;td valign="top" width="71%" style="width:71%;padding:1.2pt 6.6pt 1.2pt 6.6pt;border-top:1pt #000000 solid;border-right:1pt #000000 solid;border-bottom:1pt #000000 solid;border-left:1pt #000000 solid;"&gt;&lt;p style="text-align:justify;text-indent:0pt;margin:0pt 0pt 0pt 0pt;"&gt;&lt;span style="color:#000000;background-color:transparent;font-family:Calibri;font-size:12pt;font-weight:normal;font-style:normal;"&gt;Se dentro da provid&amp;ecirc;ncia couber a an&amp;aacute;ise interna, realizar a abetura do ordem de servi&amp;ccedil;o. &amp;nbsp;&lt;/span&gt;&lt;/p&gt;&lt;/td&gt;&lt;/tr&gt;
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			&lt;td valign="top" width="28%" style="width:28%;padding:1.2pt 6.6pt 1.2pt 6.6pt;background-color:#C6D9F0;border-top:1pt #000000 solid;border-right:1pt #000000 solid;border-bottom:1pt #000000 solid;border-left:1pt #000000 solid;"&gt;&lt;p style="text-align:left;text-indent:0pt;margin:0pt 0pt 0pt 0pt;background-color:#C6D9F0;"&gt;&lt;span style="color:#000000;background-color:#C6D9F0;font-family:Calibri;font-size:12pt;font-weight:bold;font-style:normal;"&gt;Sa&amp;iacute;da (s)&lt;/span&gt;&lt;/p&gt;&lt;/td&gt;&lt;td valign="top" width="71%" style="width:71%;padding:1.2pt 6.6pt 1.2pt 6.6pt;border-top:1pt #000000 solid;border-right:1pt #000000 solid;border-bottom:1pt #000000 solid;border-left:1pt #000000 solid;"&gt;&lt;p style="text-align:left;text-indent:0pt;margin:0pt 0pt 0pt 0pt;"&gt;&lt;span style="color:#000000;background-color:transparent;font-family:Calibri;font-size:12pt;font-weight:normal;font-style:normal;"&gt;Ordem de servi&amp;ccedil;o aberta &lt;/span&gt;&lt;/p&gt;&lt;/td&gt;&lt;/tr&gt;
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			&lt;td valign="top" width="28%" style="width:28%;padding:1.2pt 6.6pt 1.2pt 6.6pt;background-color:#C6D9F0;border-top:1pt #000000 solid;border-right:1pt #000000 solid;border-bottom:1pt #000000 solid;border-left:1pt #000000 solid;"&gt;&lt;p style="text-align:left;text-indent:0pt;margin:0pt 0pt 0pt 0pt;background-color:#C6D9F0;"&gt;&lt;span style="color:#000000;background-color:#C6D9F0;font-family:Calibri;font-size:12pt;font-weight:bold;font-style:normal;"&gt;Perfil de atua&amp;ccedil;&amp;atilde;o / usu&amp;aacute;rio&lt;/span&gt;&lt;/p&gt;&lt;/td&gt;&lt;td valign="top" width="71%" style="width:71%;padding:1.2pt 6.6pt 1.2pt 6.6pt;border-top:1pt #000000 solid;border-right:1pt #000000 solid;border-bottom:1pt #000000 solid;border-left:1pt #000000 solid;"&gt;&lt;p style="text-align:left;text-indent:0pt;margin:0pt 0pt 0pt 0pt;"&gt;&lt;span style="color:#000000;background-color:transparent;font-family:Calibri;font-size:12pt;font-weight:normal;font-style:normal;"&gt;&amp;nbsp;(Agente de Suporte, Gerente)&lt;/span&gt;&lt;/p&gt;&lt;/td&gt;&lt;/tr&gt;
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			&lt;td valign="top" width="28%" style="width:28%;padding:1.2pt 6.6pt 1.2pt 6.6pt;background-color:#C6D9F0;border-top:1pt #000000 solid;border-right:1pt #000000 solid;border-bottom:1pt #000000 solid;border-left:1pt #000000 solid;"&gt;&lt;p style="text-align:left;text-indent:0pt;margin:0pt 0pt 0pt 0pt;background-color:#C6D9F0;"&gt;&lt;span style="color:#000000;background-color:#C6D9F0;font-family:Calibri;font-size:12pt;font-weight:bold;font-style:normal;"&gt;Sistema&lt;/span&gt;&lt;/p&gt;&lt;/td&gt;&lt;td valign="top" width="71%" style="width:71%;padding:1.2pt 6.6pt 1.2pt 6.6pt;border-top:1pt #000000 solid;border-right:1pt #000000 solid;border-bottom:1pt #000000 solid;border-left:1pt #000000 solid;"&gt;&lt;p style="text-align:left;text-indent:0pt;margin:0pt 0pt 0pt 0pt;"&gt;&lt;span style="color:#000000;background-color:transparent;font-family:Calibri;font-size:12pt;font-weight:normal;font-style:normal;"&gt;GCOM&lt;/span&gt;&lt;/p&gt;&lt;/td&gt;&lt;/tr&gt;
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			&lt;td valign="top" width="28%" style="width:28%;padding:1.2pt 6.6pt 1.2pt 6.6pt;background-color:#C6D9F0;border-top:1pt #000000 solid;border-right:1pt #000000 solid;border-bottom:1pt #000000 solid;border-left:1pt #000000 solid;"&gt;&lt;p style="text-align:left;text-indent:0pt;margin:0pt 0pt 0pt 0pt;background-color:#C6D9F0;"&gt;&lt;span style="color:#000000;background-color:#C6D9F0;font-family:Calibri;font-size:12pt;font-weight:bold;font-style:normal;"&gt;Regra de Neg&amp;oacute;cio&lt;/span&gt;&lt;/p&gt;&lt;/td&gt;&lt;td valign="top" width="71%" style="width:71%;padding:1.2pt 6.6pt 1.2pt 6.6pt;border-top:1pt #000000 solid;border-right:1pt #000000 solid;border-bottom:1pt #000000 solid;border-left:1pt #000000 solid;"&gt;&lt;p style="text-align:left;text-indent:0pt;margin:0pt 0pt 0pt 0pt;"&gt;&lt;span style="color:#000000;background-color:transparent;font-family:Calibri;font-size:12pt;font-weight:normal;font-style:normal;"&gt;&amp;nbsp;N/A&lt;/span&gt;&lt;/p&gt;&lt;/td&gt;&lt;/tr&gt;
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			&lt;td valign="top" width="28%" style="width:28%;padding:1.2pt 6.6pt 1.2pt 6.6pt;background-color:#C6D9F0;border-top:1pt #000000 solid;border-right:1pt #000000 solid;border-bottom:1pt #000000 solid;border-left:1pt #000000 solid;"&gt;&lt;p style="text-align:left;text-indent:0pt;margin:0pt 0pt 0pt 0pt;background-color:#C6D9F0;"&gt;&lt;span style="color:#000000;background-color:#C6D9F0;font-family:Calibri;font-size:12pt;font-weight:bold;font-style:normal;"&gt;&amp;nbsp;Observa&amp;ccedil;&amp;otilde;es&lt;/span&gt;&lt;/p&gt;&lt;p style="text-align:left;text-indent:0pt;margin:0pt 0pt 0pt 0pt;background-color:#C6D9F0;"&gt;&lt;span style="color:#000000;background-color:#C6D9F0;font-family:Calibri;font-size:12pt;font-weight:bold;font-style:normal;"&gt;(Ponto de Melhoria)&lt;/span&gt;&lt;/p&gt;&lt;/td&gt;&lt;td valign="top" width="71%" style="width:71%;padding:1.2pt 6.6pt 1.2pt 6.6pt;border-top:1pt #000000 solid;border-right:1pt #000000 solid;border-bottom:1pt #000000 solid;border-left:1pt #000000 solid;"&gt;&lt;p style="text-align:left;text-indent:0pt;margin:0pt 0pt 0pt 0pt;"&gt;&lt;span style="color:#000000;background-color:transparent;font-family:Calibri;font-size:12pt;font-weight:normal;font-style:normal;"&gt;&amp;nbsp;N/A&lt;/span&gt;&lt;/p&gt;&lt;/td&gt;&lt;/tr&gt;
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			&lt;td valign="top" width="28%" style="width:28%;padding:1.2pt 6.6pt 1.2pt 6.6pt;background-color:#C6D9F0;border-top:1pt #000000 solid;border-right:1pt #000000 solid;border-bottom:1pt #000000 solid;border-left:1pt #000000 solid;"&gt;&lt;p style="text-align:left;text-indent:0pt;margin:0pt 0pt 0pt 0pt;background-color:#C6D9F0;"&gt;&lt;span style="color:#000000;background-color:transparent;font-family:Calibri;font-size:12pt;font-weight:bold;font-style:normal;"&gt;Entrada (s)&lt;/span&gt;&lt;/p&gt;&lt;/td&gt;&lt;td valign="top" width="71%" style="width:71%;padding:1.2pt 6.6pt 1.2pt 6.6pt;border-top:1pt #000000 solid;border-right:1pt #000000 solid;border-bottom:1pt #000000 solid;border-left:1pt #000000 solid;"&gt;&lt;p style="text-align:left;text-indent:0pt;margin:0pt 0pt 0pt 0pt;"&gt;&lt;span style="color:#000000;background-color:transparent;font-family:Calibri;font-size:12pt;font-weight:normal;font-style:normal;"&gt;Provid&amp;ecirc;ncia classificada&lt;/span&gt;&lt;/p&gt;&lt;/td&gt;&lt;/tr&gt;
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			&lt;td valign="top" width="28%" style="width:28%;padding:1.2pt 6.6pt 1.2pt 6.6pt;background-color:#C6D9F0;border-top:1pt #000000 solid;border-right:1pt #000000 solid;border-bottom:1pt #000000 solid;border-left:1pt #000000 solid;"&gt;&lt;p style="text-align:left;text-indent:0pt;margin:0pt 0pt 0pt 0pt;background-color:#C6D9F0;"&gt;&lt;span style="color:#000000;background-color:#C6D9F0;font-family:Calibri;font-size:12pt;font-weight:bold;font-style:normal;"&gt;Descri&amp;ccedil;&amp;atilde;o&lt;/span&gt;&lt;/p&gt;&lt;/td&gt;&lt;td valign="top" width="71%" style="width:71%;padding:1.2pt 6.6pt 1.2pt 6.6pt;border-top:1pt #000000 solid;border-right:1pt #000000 solid;border-bottom:1pt #000000 solid;border-left:1pt #000000 solid;"&gt;&lt;p style="text-align:justify;text-indent:0pt;margin:0pt 0pt 0pt 0pt;"&gt;&lt;span style="color:#000000;background-color:transparent;font-family:Calibri;font-size:12pt;font-weight:normal;font-style:normal;"&gt;Se dentro da provid&amp;ecirc;ncia couber uma vistoria, realizar a abetura do ordem de servi&amp;ccedil;o. &amp;nbsp;&lt;/span&gt;&lt;/p&gt;&lt;/td&gt;&lt;/tr&gt;
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			&lt;td valign="top" width="28%" style="width:28%;padding:1.2pt 6.6pt 1.2pt 6.6pt;background-color:#C6D9F0;border-top:1pt #000000 solid;border-right:1pt #000000 solid;border-bottom:1pt #000000 solid;border-left:1pt #000000 solid;"&gt;&lt;p style="text-align:left;text-indent:0pt;margin:0pt 0pt 0pt 0pt;background-color:#C6D9F0;"&gt;&lt;span style="color:#000000;background-color:#C6D9F0;font-family:Calibri;font-size:12pt;font-weight:bold;font-style:normal;"&gt;Sa&amp;iacute;da (s)&lt;/span&gt;&lt;/p&gt;&lt;/td&gt;&lt;td valign="top" width="71%" style="width:71%;padding:1.2pt 6.6pt 1.2pt 6.6pt;border-top:1pt #000000 solid;border-right:1pt #000000 solid;border-bottom:1pt #000000 solid;border-left:1pt #000000 solid;"&gt;&lt;p style="text-align:left;text-indent:0pt;margin:0pt 0pt 0pt 0pt;"&gt;&lt;span style="color:#000000;background-color:transparent;font-family:Calibri;font-size:12pt;font-weight:normal;font-style:normal;"&gt;Ordem de servi&amp;ccedil;o aberta &lt;/span&gt;&lt;/p&gt;&lt;/td&gt;&lt;/tr&gt;
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			&lt;td valign="top" width="28%" style="width:28%;padding:1.2pt 6.6pt 1.2pt 6.6pt;background-color:#C6D9F0;border-top:1pt #000000 solid;border-right:1pt #000000 solid;border-bottom:1pt #000000 solid;border-left:1pt #000000 solid;"&gt;&lt;p style="text-align:left;text-indent:0pt;margin:0pt 0pt 0pt 0pt;background-color:#C6D9F0;"&gt;&lt;span style="color:#000000;background-color:#C6D9F0;font-family:Calibri;font-size:12pt;font-weight:bold;font-style:normal;"&gt;Perfil de atua&amp;ccedil;&amp;atilde;o / usu&amp;aacute;rio&lt;/span&gt;&lt;/p&gt;&lt;/td&gt;&lt;td valign="top" width="71%" style="width:71%;padding:1.2pt 6.6pt 1.2pt 6.6pt;border-top:1pt #000000 solid;border-right:1pt #000000 solid;border-bottom:1pt #000000 solid;border-left:1pt #000000 solid;"&gt;&lt;p style="text-align:left;text-indent:0pt;margin:0pt 0pt 0pt 0pt;"&gt;&lt;span style="color:#000000;background-color:transparent;font-family:Calibri;font-size:12pt;font-weight:normal;font-style:normal;"&gt;&amp;nbsp;(Agente de Suporte, Gerente)&lt;/span&gt;&lt;/p&gt;&lt;/td&gt;&lt;/tr&gt;
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			&lt;td valign="top" width="28%" style="width:28%;padding:1.2pt 6.6pt 1.2pt 6.6pt;background-color:#C6D9F0;border-top:1pt #000000 solid;border-right:1pt #000000 solid;border-bottom:1pt #000000 solid;border-left:1pt #000000 solid;"&gt;&lt;p style="text-align:left;text-indent:0pt;margin:0pt 0pt 0pt 0pt;background-color:#C6D9F0;"&gt;&lt;span style="color:#000000;background-color:#C6D9F0;font-family:Calibri;font-size:12pt;font-weight:bold;font-style:normal;"&gt;Sistema&lt;/span&gt;&lt;/p&gt;&lt;/td&gt;&lt;td valign="top" width="71%" style="width:71%;padding:1.2pt 6.6pt 1.2pt 6.6pt;border-top:1pt #000000 solid;border-right:1pt #000000 solid;border-bottom:1pt #000000 solid;border-left:1pt #000000 solid;"&gt;&lt;p style="text-align:left;text-indent:0pt;margin:0pt 0pt 0pt 0pt;"&gt;&lt;span style="color:#000000;background-color:transparent;font-family:Calibri;font-size:12pt;font-weight:normal;font-style:normal;"&gt;GCOM&lt;/span&gt;&lt;/p&gt;&lt;/td&gt;&lt;/tr&gt;
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			&lt;td valign="top" width="28%" style="width:28%;padding:1.2pt 6.6pt 1.2pt 6.6pt;background-color:#C6D9F0;border-top:1pt #000000 solid;border-right:1pt #000000 solid;border-bottom:1pt #000000 solid;border-left:1pt #000000 solid;"&gt;&lt;p style="text-align:left;text-indent:0pt;margin:0pt 0pt 0pt 0pt;background-color:#C6D9F0;"&gt;&lt;span style="color:#000000;background-color:#C6D9F0;font-family:Calibri;font-size:12pt;font-weight:bold;font-style:normal;"&gt;Regra de Neg&amp;oacute;cio&lt;/span&gt;&lt;/p&gt;&lt;/td&gt;&lt;td valign="top" width="71%" style="width:71%;padding:1.2pt 6.6pt 1.2pt 6.6pt;border-top:1pt #000000 solid;border-right:1pt #000000 solid;border-bottom:1pt #000000 solid;border-left:1pt #000000 solid;"&gt;&lt;p style="text-align:left;text-indent:0pt;margin:0pt 0pt 0pt 0pt;"&gt;&lt;span style="color:#000000;background-color:transparent;font-family:Calibri;font-size:12pt;font-weight:normal;font-style:normal;"&gt;&amp;nbsp;N/A&lt;/span&gt;&lt;/p&gt;&lt;/td&gt;&lt;/tr&gt;
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</definitions>
