<?xml version="1.0" encoding="UTF-8"?>
<bpmn:definitions xmlns:bpmn="http://www.omg.org/spec/BPMN/20100524/MODEL" xmlns:bpmndi="http://www.omg.org/spec/BPMN/20100524/DI" xmlns:dc="http://www.omg.org/spec/DD/20100524/DC" xmlns:di="http://www.omg.org/spec/DD/20100524/DI" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:bioc="http://bpmn.io/schema/bpmn/biocolor/1.0" xmlns:color="http://www.omg.org/spec/BPMN/non-normative/color/1.0" xmlns:modeler="http://camunda.org/schema/modeler/1.0" id="Definitions_0kffip7" targetNamespace="http://bpmn.io/schema/bpmn" exporter="Camunda Modeler" exporterVersion="5.8.0" modeler:executionPlatform="Camunda Platform" modeler:executionPlatformVersion="7.18.0">
  <bpmn:collaboration id="Collaboration_0bmy7bv">
    <bpmn:participant id="Participant_1acb9gt" name="C1.N03.PAI00157 - Realizar análise dos dados referentes a perdas estimadas" processRef="Process_04b7ytb" />
  </bpmn:collaboration>
  <bpmn:process id="Process_04b7ytb" isExecutable="true">
    <bpmn:laneSet id="LaneSet_0n49syq">
      <bpmn:lane id="Lane_1e26ccg" name="Gerente da CACG">
        <bpmn:flowNodeRef>Event_0440scm</bpmn:flowNodeRef>
        <bpmn:flowNodeRef>StartEvent_1</bpmn:flowNodeRef>
        <bpmn:flowNodeRef>Gateway_0b5mh9x</bpmn:flowNodeRef>
        <bpmn:flowNodeRef>Activity_1hq7wd3</bpmn:flowNodeRef>
        <bpmn:flowNodeRef>Activity_1g7bnqy</bpmn:flowNodeRef>
        <bpmn:flowNodeRef>Activity_16g8cgv</bpmn:flowNodeRef>
        <bpmn:flowNodeRef>Activity_07upx9t</bpmn:flowNodeRef>
        <bpmn:flowNodeRef>Activity_1q1rkpt</bpmn:flowNodeRef>
        <bpmn:flowNodeRef>Event_1mibl1h</bpmn:flowNodeRef>
        <bpmn:flowNodeRef>Event_17hzf3w</bpmn:flowNodeRef>
        <bpmn:flowNodeRef>Activity_0vbt7x1</bpmn:flowNodeRef>
        <bpmn:flowNodeRef>Event_0bk0env</bpmn:flowNodeRef>
        <bpmn:flowNodeRef>Activity_05wj2j1</bpmn:flowNodeRef>
      </bpmn:lane>
    </bpmn:laneSet>
    <bpmn:endEvent id="Event_0440scm" name="Dados referentes a perdas sem necessidade de ajustes">
      <bpmn:incoming>Flow_0357f78</bpmn:incoming>
    </bpmn:endEvent>
    <bpmn:sequenceFlow id="Flow_0kg4oct" name="Ajuste necessário apenas no BI" sourceRef="Gateway_0b5mh9x" targetRef="Activity_07upx9t" />
    <bpmn:sequenceFlow id="Flow_1to4icf" name="Ajuste necessário de BI e de critério" sourceRef="Gateway_0b5mh9x" targetRef="Activity_05wj2j1" />
    <bpmn:sequenceFlow id="Flow_02mil6q" name="Ajuste necessário de GCOM  e de critério" sourceRef="Gateway_0b5mh9x" targetRef="Activity_05wj2j1" />
    <bpmn:sequenceFlow id="Flow_0357f78" name="Sem necessidade de ajustes" sourceRef="Gateway_0b5mh9x" targetRef="Event_0440scm" />
    <bpmn:sequenceFlow id="Flow_1xzvpjd" sourceRef="Activity_05wj2j1" targetRef="Activity_07upx9t" />
    <bpmn:startEvent id="StartEvent_1" name="Periodicamente, de acordo com a disponibilidade de tempo">
      <bpmn:outgoing>Flow_0htoxcy</bpmn:outgoing>
      <bpmn:timerEventDefinition id="TimerEventDefinition_12f12st" />
    </bpmn:startEvent>
    <bpmn:exclusiveGateway id="Gateway_0b5mh9x">
      <bpmn:incoming>Flow_0c9j4gk</bpmn:incoming>
      <bpmn:outgoing>Flow_0kg4oct</bpmn:outgoing>
      <bpmn:outgoing>Flow_1to4icf</bpmn:outgoing>
      <bpmn:outgoing>Flow_02mil6q</bpmn:outgoing>
      <bpmn:outgoing>Flow_0357f78</bpmn:outgoing>
    </bpmn:exclusiveGateway>
    <bpmn:userTask id="Activity_1hq7wd3" name="1.Extrair dados de faturamento e arrecadação">
      <bpmn:incoming>Flow_0htoxcy</bpmn:incoming>
      <bpmn:outgoing>Flow_1b14tpu</bpmn:outgoing>
      <bpmn:property id="Property_1tmybk4" name="__targetRef_placeholder" />
      <bpmn:dataInputAssociation id="DataInputAssociation_1t23ni8">
        <bpmn:sourceRef>DataStoreReference_0se8blb</bpmn:sourceRef>
        <bpmn:targetRef>Property_1tmybk4</bpmn:targetRef>
      </bpmn:dataInputAssociation>
    </bpmn:userTask>
    <bpmn:manualTask id="Activity_1g7bnqy" name="2.Efetuar cálculos e estimativas em relação a inadimplência">
      <bpmn:incoming>Flow_1b14tpu</bpmn:incoming>
      <bpmn:outgoing>Flow_1i75qmu</bpmn:outgoing>
    </bpmn:manualTask>
    <bpmn:manualTask id="Activity_16g8cgv" name="3.Avaliar necessidade de ajustes no painel de perdas do BI">
      <bpmn:incoming>Flow_1i75qmu</bpmn:incoming>
      <bpmn:outgoing>Flow_0c9j4gk</bpmn:outgoing>
    </bpmn:manualTask>
    <bpmn:sequenceFlow id="Flow_0htoxcy" sourceRef="StartEvent_1" targetRef="Activity_1hq7wd3" />
    <bpmn:sequenceFlow id="Flow_0c9j4gk" sourceRef="Activity_16g8cgv" targetRef="Gateway_0b5mh9x" />
    <bpmn:sequenceFlow id="Flow_1b14tpu" sourceRef="Activity_1hq7wd3" targetRef="Activity_1g7bnqy" />
    <bpmn:sequenceFlow id="Flow_1i75qmu" sourceRef="Activity_1g7bnqy" targetRef="Activity_16g8cgv" />
    <bpmn:sequenceFlow id="Flow_01hseg4" sourceRef="Activity_07upx9t" targetRef="Event_1mibl1h" />
    <bpmn:sequenceFlow id="Flow_16vk9ru" sourceRef="Event_1mibl1h" targetRef="Activity_1q1rkpt" />
    <bpmn:sequenceFlow id="Flow_0jk66wx" sourceRef="Activity_1q1rkpt" targetRef="Event_17hzf3w" />
    <bpmn:sequenceFlow id="Flow_0duk50i" sourceRef="Event_17hzf3w" targetRef="Activity_0vbt7x1" />
    <bpmn:sequenceFlow id="Flow_06t9i5r" sourceRef="Activity_0vbt7x1" targetRef="Event_0bk0env" />
    <bpmn:dataStoreReference id="DataStoreReference_1bbftux" name="Sistema de chamados PRT (4Biz)" />
    <bpmn:userTask id="Activity_07upx9t" name="5.Solicitar ajustes no BI ou no GCOM para a PRT">
      <bpmn:incoming>Flow_0kg4oct</bpmn:incoming>
      <bpmn:incoming>Flow_1xzvpjd</bpmn:incoming>
      <bpmn:outgoing>Flow_01hseg4</bpmn:outgoing>
      <bpmn:dataOutputAssociation id="DataOutputAssociation_1vfsuw6">
        <bpmn:targetRef>DataStoreReference_1bbftux</bpmn:targetRef>
      </bpmn:dataOutputAssociation>
    </bpmn:userTask>
    <bpmn:userTask id="Activity_1q1rkpt" name="6.Monitorar atendimento da demanda">
      <bpmn:incoming>Flow_16vk9ru</bpmn:incoming>
      <bpmn:outgoing>Flow_0jk66wx</bpmn:outgoing>
      <bpmn:dataOutputAssociation id="DataOutputAssociation_0y9uyox">
        <bpmn:targetRef>DataStoreReference_1ayike5</bpmn:targetRef>
      </bpmn:dataOutputAssociation>
    </bpmn:userTask>
    <bpmn:dataStoreReference id="DataStoreReference_1ayike5" name="Sistema de chamados PRT (4Biz)" />
    <bpmn:intermediateCatchEvent id="Event_1mibl1h" name="Periodicamente">
      <bpmn:incoming>Flow_01hseg4</bpmn:incoming>
      <bpmn:outgoing>Flow_16vk9ru</bpmn:outgoing>
      <bpmn:timerEventDefinition id="TimerEventDefinition_0w99z2v" />
    </bpmn:intermediateCatchEvent>
    <bpmn:intermediateCatchEvent id="Event_17hzf3w" name="Ajustes realizados">
      <bpmn:incoming>Flow_0jk66wx</bpmn:incoming>
      <bpmn:outgoing>Flow_0duk50i</bpmn:outgoing>
      <bpmn:conditionalEventDefinition id="ConditionalEventDefinition_11pp412">
        <bpmn:condition xsi:type="bpmn:tFormalExpression" />
      </bpmn:conditionalEventDefinition>
    </bpmn:intermediateCatchEvent>
    <bpmn:manualTask id="Activity_0vbt7x1" name="7.Homologar ajustes">
      <bpmn:incoming>Flow_0duk50i</bpmn:incoming>
      <bpmn:outgoing>Flow_06t9i5r</bpmn:outgoing>
    </bpmn:manualTask>
    <bpmn:endEvent id="Event_0bk0env" name="Dados referentes a perdas homologados">
      <bpmn:incoming>Flow_06t9i5r</bpmn:incoming>
    </bpmn:endEvent>
    <bpmn:userTask id="Activity_05wj2j1" name="4.Solicitar ajustes da norma para a CACP">
      <bpmn:incoming>Flow_1to4icf</bpmn:incoming>
      <bpmn:incoming>Flow_02mil6q</bpmn:incoming>
      <bpmn:outgoing>Flow_1xzvpjd</bpmn:outgoing>
      <bpmn:dataOutputAssociation id="DataOutputAssociation_0o704t2">
        <bpmn:targetRef>DataStoreReference_0i8yjp5</bpmn:targetRef>
      </bpmn:dataOutputAssociation>
    </bpmn:userTask>
    <bpmn:dataStoreReference id="DataStoreReference_0i8yjp5" name="GDOC" />
    <bpmn:dataStoreReference id="DataStoreReference_0se8blb" name="BI" />
  </bpmn:process>
  <bpmndi:BPMNDiagram id="BPMNDiagram_1">
    <bpmndi:BPMNPlane id="BPMNPlane_1" bpmnElement="Collaboration_0bmy7bv">
      <bpmndi:BPMNShape id="Participant_1acb9gt_di" bpmnElement="Participant_1acb9gt" isHorizontal="true">
        <dc:Bounds x="130" y="80" width="1910" height="590" />
        <bpmndi:BPMNLabel />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="Lane_1e26ccg_di" bpmnElement="Lane_1e26ccg" isHorizontal="true">
        <dc:Bounds x="160" y="80" width="1880" height="590" />
        <bpmndi:BPMNLabel />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="Event_0440scm_di" bpmnElement="Event_0440scm">
        <dc:Bounds x="1012" y="102" width="36" height="36" />
        <bpmndi:BPMNLabel>
          <dc:Bounds x="988" y="145" width="85" height="53" />
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="Event_18ua52z_di" bpmnElement="StartEvent_1">
        <dc:Bounds x="252" y="344" width="36" height="36" />
        <bpmndi:BPMNLabel>
          <dc:Bounds x="229" y="387" width="83" height="53" />
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="Gateway_0b5mh9x_di" bpmnElement="Gateway_0b5mh9x" isMarkerVisible="true">
        <dc:Bounds x="825" y="337" width="50" height="50" />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="Activity_1vnwfji_di" bpmnElement="Activity_1hq7wd3">
        <dc:Bounds x="340" y="322" width="100" height="80" />
        <bpmndi:BPMNLabel />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="Activity_0bbk22r_di" bpmnElement="Activity_1g7bnqy">
        <dc:Bounds x="500" y="322" width="100" height="80" />
        <bpmndi:BPMNLabel />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="Activity_0x35tqi_di" bpmnElement="Activity_16g8cgv">
        <dc:Bounds x="660" y="322" width="100" height="80" />
        <bpmndi:BPMNLabel />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="BPMNShape_0enu2hk" bpmnElement="DataStoreReference_1bbftux">
        <dc:Bounds x="1305" y="417" width="50" height="50" />
        <bpmndi:BPMNLabel>
          <dc:Bounds x="1293" y="474" width="76" height="40" />
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="Activity_1bavley_di" bpmnElement="Activity_07upx9t">
        <dc:Bounds x="1280" y="322" width="100" height="80" />
        <bpmndi:BPMNLabel />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="Activity_1ajliri_di" bpmnElement="Activity_1q1rkpt" bioc:stroke="#fb8c00" bioc:fill="#ffe0b2" color:background-color="#ffe0b2" color:border-color="#fb8c00">
        <dc:Bounds x="1550" y="322" width="100" height="80" />
        <bpmndi:BPMNLabel />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="BPMNShape_1hug6kf" bpmnElement="DataStoreReference_1ayike5">
        <dc:Bounds x="1575" y="417" width="50" height="50" />
        <bpmndi:BPMNLabel>
          <dc:Bounds x="1563" y="474" width="76" height="40" />
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="Event_0vyscpb_di" bpmnElement="Event_1mibl1h">
        <dc:Bounds x="1442" y="344" width="36" height="36" />
        <bpmndi:BPMNLabel>
          <dc:Bounds x="1422" y="387" width="77" height="14" />
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="Event_1wefnah_di" bpmnElement="Event_17hzf3w">
        <dc:Bounds x="1712" y="344" width="36" height="36" />
        <bpmndi:BPMNLabel>
          <dc:Bounds x="1687" y="387" width="89" height="14" />
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="Activity_0yulgnj_di" bpmnElement="Activity_0vbt7x1">
        <dc:Bounds x="1810" y="322" width="100" height="80" />
        <bpmndi:BPMNLabel />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="Event_0bk0env_di" bpmnElement="Event_0bk0env">
        <dc:Bounds x="1972" y="344" width="36" height="36" />
        <bpmndi:BPMNLabel>
          <dc:Bounds x="1948" y="387" width="85" height="40" />
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="Activity_0dq4yuy_di" bpmnElement="Activity_05wj2j1">
        <dc:Bounds x="1090" y="450" width="100" height="80" />
        <bpmndi:BPMNLabel />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="DataStoreReference_0i8yjp5_di" bpmnElement="DataStoreReference_0i8yjp5">
        <dc:Bounds x="1115" y="555" width="50" height="50" />
        <bpmndi:BPMNLabel>
          <dc:Bounds x="1123" y="612" width="34" height="14" />
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="DataStoreReference_0se8blb_di" bpmnElement="DataStoreReference_0se8blb">
        <dc:Bounds x="365" y="245" width="50" height="50" />
        <bpmndi:BPMNLabel>
          <dc:Bounds x="384" y="221" width="11" height="14" />
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNShape>
      <bpmndi:BPMNEdge id="Flow_0kg4oct_di" bpmnElement="Flow_0kg4oct">
        <di:waypoint x="850" y="337" />
        <di:waypoint x="850" y="260" />
        <di:waypoint x="1230" y="260" />
        <di:waypoint x="1230" y="350" />
        <di:waypoint x="1280" y="350" />
        <bpmndi:BPMNLabel>
          <dc:Bounds x="873" y="266" width="86" height="27" />
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="Flow_1to4icf_di" bpmnElement="Flow_1to4icf">
        <di:waypoint x="850" y="387" />
        <di:waypoint x="850" y="410" />
        <di:waypoint x="1030" y="410" />
        <di:waypoint x="1030" y="480" />
        <di:waypoint x="1090" y="480" />
        <bpmndi:BPMNLabel>
          <dc:Bounds x="858" y="426" width="87" height="27" />
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="Flow_02mil6q_di" bpmnElement="Flow_02mil6q">
        <di:waypoint x="850" y="387" />
        <di:waypoint x="850" y="620" />
        <di:waypoint x="1030" y="620" />
        <di:waypoint x="1030" y="510" />
        <di:waypoint x="1090" y="510" />
        <bpmndi:BPMNLabel>
          <dc:Bounds x="861" y="580" width="86" height="40" />
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="Flow_0357f78_di" bpmnElement="Flow_0357f78">
        <di:waypoint x="850" y="337" />
        <di:waypoint x="850" y="120" />
        <di:waypoint x="1012" y="120" />
        <bpmndi:BPMNLabel>
          <dc:Bounds x="881" y="126" width="88" height="27" />
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="Flow_1xzvpjd_di" bpmnElement="Flow_1xzvpjd">
        <di:waypoint x="1190" y="490" />
        <di:waypoint x="1230" y="490" />
        <di:waypoint x="1230" y="380" />
        <di:waypoint x="1280" y="380" />
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="Flow_0htoxcy_di" bpmnElement="Flow_0htoxcy">
        <di:waypoint x="288" y="362" />
        <di:waypoint x="340" y="362" />
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="Flow_0c9j4gk_di" bpmnElement="Flow_0c9j4gk">
        <di:waypoint x="760" y="362" />
        <di:waypoint x="825" y="362" />
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="Flow_1b14tpu_di" bpmnElement="Flow_1b14tpu">
        <di:waypoint x="440" y="362" />
        <di:waypoint x="500" y="362" />
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="Flow_1i75qmu_di" bpmnElement="Flow_1i75qmu">
        <di:waypoint x="600" y="362" />
        <di:waypoint x="660" y="362" />
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="Flow_01hseg4_di" bpmnElement="Flow_01hseg4">
        <di:waypoint x="1380" y="362" />
        <di:waypoint x="1442" y="362" />
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="Flow_16vk9ru_di" bpmnElement="Flow_16vk9ru">
        <di:waypoint x="1478" y="362" />
        <di:waypoint x="1550" y="362" />
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="Flow_0jk66wx_di" bpmnElement="Flow_0jk66wx">
        <di:waypoint x="1650" y="362" />
        <di:waypoint x="1712" y="362" />
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="Flow_0duk50i_di" bpmnElement="Flow_0duk50i">
        <di:waypoint x="1748" y="362" />
        <di:waypoint x="1810" y="362" />
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="Flow_06t9i5r_di" bpmnElement="Flow_06t9i5r">
        <di:waypoint x="1910" y="362" />
        <di:waypoint x="1972" y="362" />
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="DataInputAssociation_1t23ni8_di" bpmnElement="DataInputAssociation_1t23ni8">
        <di:waypoint x="390" y="295" />
        <di:waypoint x="390" y="322" />
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="DataOutputAssociation_1vfsuw6_di" bpmnElement="DataOutputAssociation_1vfsuw6">
        <di:waypoint x="1330" y="402" />
        <di:waypoint x="1330" y="417" />
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="DataOutputAssociation_0y9uyox_di" bpmnElement="DataOutputAssociation_0y9uyox">
        <di:waypoint x="1605" y="402" />
        <di:waypoint x="1607" y="417" />
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="DataOutputAssociation_0o704t2_di" bpmnElement="DataOutputAssociation_0o704t2">
        <di:waypoint x="1142" y="530" />
        <di:waypoint x="1143" y="555" />
      </bpmndi:BPMNEdge>
    </bpmndi:BPMNPlane>
  </bpmndi:BPMNDiagram>
</bpmn:definitions>
